Re-branded in 2015, IMS SMart was initially launched as National Mobile Hub in December 2012. As part of IMS Group, the Samsung Authorized National Distributor in Nepal, IMS SMart operates retail stores focused on sales, business promotion, and branding, supported by a dedicated team of 108 professionals. IMS SMart specializes in Samsung mobile phones, electronics, and branded accessories, proudly standing as the only company in Nepal with seven exclusive retail stores.

The facilities that every IMS SMart customer can enjoy:

EMI Facility

IMS SMart offers an EMI facility to ensure financial convenience for its customers. Any customer purchasing a product worth more than Rs. 20,000 can benefit from this service. Customers can opt for an EMI plan with a 0% down payment (via all partner banks except Laxmi Bank) or a 30% down payment through Laxmi Bank. Installment plans are available for 3, 6, 9, 12, or 18 months.

Current Banking Partners for EMI Facility:

• Machhapuchchhre Bank Ltd.
• Nepal Investment Bank Ltd.
• Citizens International Bank Ltd.
• Mega Bank Ltd.
• Sanima Bank Ltd.
• Laxmi Bank Ltd.
• Global IME Bank Ltd.
• NMB Bank Ltd.
• Sunrise Bank Ltd.
• Nabil Bank
• NIC Asia

Samsung-Authorized Brand Shops and Service Centres

IMS SMart has a total of 6 Samsung authorized brand shops all over Nepal, each operating from 10 am to 7 pm and some of them are available 365 days a year:

S.N.	District	Local Address	Branches	Contact
1	Kathmandu	Sherpa Mall, Durbarmarg	Durbarmarg	9802002844
2	Kamaladi	Reliance Finance Building	Kamaladi	9802002614
3	Kathmandu	Pako	Newroad	9802002813
4	Lalitpur	Near Alka hospital	Jawalakhel	9802000433
5	Kaski	Mahendrapool	Pokhara-1	9802002602
6	Rupandehi	Below Hotel Kandara, Traffic Chowk	Butwal	9802002607

Every single IMS Smart outlet is committed to prioritizing customer satisfaction—a testament to the IMS Group’s unwavering dedication as the national distributor of Samsung mobile phones and tablets in Nepal.